Your Car Rental Clam
To start a claim online sure to have the car rental contract (provided at the time of renting the auto), the customers insurance information card, and the police report explaininf the situation that occurred along with the type of damage, including vandalism and or theft. It will take around 15 minutes to complete the claim depending on how bad the accident was and how many parties were involved (having a copy of the Car Rental Agreement/Contract, Personal and/or Business Insurance information and the Police Report on hand will make the process much more stress free).
Please note…
Any questions regarding a AMEX car rental claim can be directed to a customer care agent at 1-800-338-1670. Most claim will take around 45 days to complete but may take longer or shorter based on current workload and the complexity of the car rental claim.
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