Qotd

Mayo Clinic Online Services

• Access a variety of customer service related activities online in regards to a Mayo Clinic account online

New users will have to register for the Mayo Clinic Online Services while returning members can simply login with their username and password.  When signing up for the first time for the patient online services customers must have a valid email address, and provide their full name and phone number.  The most popular feature of the service is the ability to refill any Mayo Clinic prescription online thru a Mayo Clinic pharmacy.

Please note…

• Once a customer has signed up they can view their records and test results, manage future appointments (make a change or cancel), pay a bill, and update Mayo Clinic account information (i.e. address, phone number etc)
• All information associated with the Mayo Clinic Online Services is protected and is secured with 128-bit encryption
• When making a payment online the customer will need their myEasyMatch code (which can be found on the customers billing statement), their billing account number, the payment amount, and the amount of the bill in question (the customers  e-mail address will be used to send a receipt of this payment)
• Online payments can be made via credit card (Visa, MasterCard, AMEX) or the eCheck service
• myEasyMatch Codes are valid for 30 days from the statement or letter date

Questions about the Mayo Clinic Online Service can be directed to one of the following numbers depending on where they are located: Arizona: 1-800-603-0558 or 480-301-7033… Florida: 1-800-660-4190 or 904-953-7058… Rochester: 1-800-660-4582 or 507-266-5670.  All payments associated with a Mayo Clinic payment will be posted to the customer’s account within 5 business days and there is no fee when paying online.

Primary Sources

1. www.mayoclinic.org/online-services