Qotd

Kmart Feedback

• Provide feedback in relation to a purchase made at Kmart

To take the survey customers will need the 19 digit survey code from their Kmart receipt.  All Kmart survey experience feedback will be directed to the owner in charge of the particular Kmart store in which the purchase took place.  All feedback will be used to make the Kmart store more profitable and increase customer satisfaction.

Kmart

• Illinois based discount department store
• Founded in 1962 (1899 as a the SS Kresge Corporation)
• Around 1000 locations across the US
• Considered one of the largest discount chains on the planet trailing only Walmart and Target
• Besides the US the firm also has locations in Guam, Puerto Rico, and the U.S. Virgin Islands
• Each Kmart store averages around 94,000 sq ft although larger ones can be found in major US cities
• Was the target of a class action lawsuit in regards to the U.S. Equal Employment Opportunity Commission

Kmart was formed by Mr. S. S. Kresge who was born on July 31, 1867 and passed away on October 18, 1966.  Mr. Kresge opened the first Kmart location in Garden City, Michigan but did not get a chance to see the store really take off as he passed away only four years later.  For years KMart was headquartered in Troy Michigan until the firm was purchased by Sears and then moved to Hoffman Estates.

How to contact Kmart? (a few options are available to the customer)

• 3333 Beverly Rd. Hoffman Estates IL 60179 (aka the Kmart corporate office)
• (847) 286-2500 (corporate phone number)
• The CEO is Mr. Edward Scott Lampert but has contact information is not provided

Since Kmart is owned and operated by the Sears Holdings Corporation customer can also contact Sears via their toll-free customer service line at 1 (800) 697-3277.

Via:

1. www.kmartfeedback.com complaint